F&Mily Guide to Supporting Your Student in College
Model Strong Communication Skills
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- It’s okay to disagree and be upset, especially during the first year of college; take a break and come back to the conversation later, before a relationship is damaged.
- Be open about your family’s history, both the good and the bad.
- Show that it’s okay to talk about sensitive and emotional topics.
Provide Regular Support
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- Create a communication routine that works for both of you: How will you communicate? When will you communicate?
- Let your student know that they don’t have to protect you from their problems; while you expect them to do well and be successful, let them know you’re available when things aren’t going well.
Practice Active Listening
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- Be present, be patient, and focus on what your student is saying without trying to immediately find an answer. Don’t interrupt or finish their sentences; ask for clarification if needed.
Don’t Judge or Criticize
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- Admit that you don’t always know what is best.
- Aim for balanced, open conversations as the parent-child dynamic shifts to a parent-adult one.
- Offer your point of view as something for your student to consider, rather than “It’s my way or the highway.”
Encourage Problem-Solving Skills
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- Check yourself before offering to solve a problem for your student immediately.
- Get the facts about the situation, then brainstorm possible solutions together, including pros and cons.
- Recognize that difficult situations are opportunities for your student to learn how to deal with unexpected events and various life relationships.
*Adapted from College of the Overwhelmed: The Campus Mental Health Crisis And What To Do About It by Richard D. Kadison and Theresa Foy DiGeronimo (2004)
Know the Available Resources
There is a plethora of support available to help students thrive at F&M. You can share these with your student when the time arises, but encourage them to reach out to these resources on their own.
A constellation of tutoring and academic support services are available to students
at F&M, many of which are located in one central location on campus — called “The
Hub.” We offer academic coaching, writing support, peer advising, subject-specific
tutoring, and much more. If your student has indicated they may need tutoring or academic
support, encourage them to reach out to or visit The Hub. DipCares is a wellness program on campus that ensures you, faculty and professional
staff are aware of supportive resources available to you and how to access them. A healthcare partnership with Penn Medicine Lancaster General Health, the Student
Wellness Center is a fully integrated center providing accessible, confidential, high-quality
medical and mental health services to support the academic and general wellbeing of
students.The Hub: Academic Support Services
DipCares
Student Wellness Center
The Office of Student Accessibility Services (SAS) works with students who have a
wide range of disabilities to determine reasonable accommodations and ensure that
they have equal access to all aspects of their education. Accommodations may include
academic, dining, and housing needs. Title IX of the Education Amendments of 1972 prohibits sex-based discrimination in
any school or any other education program that receives funding from the federal government.
F&M’s Title IX office works to ensure the College’s compliance with this fundamental
law and fosters a living, learning and working environment free of discrimination
and harassment. F&M’s Department of Public Safety (DPS) is an accredited law-enforcement agency on
campus committed to making the F&M community a safe one for living and learning. The
team works 24 hours a day to maintain a safe atmosphere for students, faculty, professional
staff, and visitors.Student Accessibility Services
Title IX
Public Safety
How to Get Help
College House Deans
College House Deans — administrators and mentors assigned to every house — have an office in the house and are an integral part of the professional staff team charged with advising and supporting students and enforcing College policies. If your student is stuck and in need of help — no matter the issue — they can always start by talking with their College House dean or housing adviser (HA), who can direct them to the right place or individual.
DipCares
If you’re concerned about your student or someone else, you can make a report through
our referral form. The DipCares program allows anyone who is concerned about a student — including F&M
employees, family members, roommates, and more — to make reports. Once a report is
received, DipCares will reach out to the student and offer support as deemed appropriate.
NOTE: If you are worried about the immediate safety of a student/self, please call
911 or F&M’s Department of Public Safety at 717-358-3939.
Additional Helpful Contacts
- Student Wellness Center
- Department of Public Safety
- Office of Student Affairs: 717-358-4000
Is Your Student a First-Year?
A student’s first year at college will include many successes, as well as some new challenges. Learn more about what to expect and how to get help if you’re concerned about your student or someone else.
Learn more »