Model Strong Communication Skills

Provide Regular Support

Practice Active Listening

Don’t Judge or Criticize

Encourage Problem-Solving Skills

*Adapted from College of the Overwhelmed: The Campus Mental Health Crisis And What To Do About It by Richard D. Kadison and Theresa Foy DiGeronimo (2004)

Know the Available Resources

There is a plethora of support available to help students thrive at F&M. You can share these with your student when the time arises, but encourage them to reach out to these resources on their own.

The Hub: Academic Support Services

A constellation of tutoring and academic support services are available to students at F&M, many of which are located in one central location on campus — called “The Hub.” We offer academic coaching, writing support, peer advising, subject-specific tutoring, and much more. If your student has indicated they may need tutoring or academic support, encourage them to reach out to or visit The Hub.


DipCares is a wellness program on campus that ensures you, faculty and professional staff are aware of supportive resources available to you and how to access them.

Student Wellness Center

A healthcare partnership with Penn Medicine Lancaster General Health, the Student Wellness Center is a fully integrated center providing accessible, confidential, high-quality medical and mental health services to support the academic and general wellbeing of students.

Student Accessibility Services

The Office of Student Accessibility Services (SAS) works with students who have a wide range of disabilities to determine reasonable accommodations and ensure that they have equal access to all aspects of their education. Accommodations may include academic, dining, and housing needs.

Title IX

Title IX of the Education Amendments of 1972 prohibits sex-based discrimination in any school or any other education program that receives funding from the federal government. F&M’s Title IX office works to ensure the College’s compliance with this fundamental law and fosters a living, learning and working environment free of discrimination and harassment.

Public Safety

F&M’s Department of Public Safety (DPS) is an accredited law-enforcement agency on campus committed to making the F&M community a safe one for living and learning. The team works 24 hours a day to maintain a safe atmosphere for students, faculty, professional staff, and visitors.

How to Get Help

College House Deans

College House Deans — administrators and mentors assigned to every house — have an office in the house and are an integral part of the professional staff team charged with advising and supporting students and enforcing College policies. If your student is stuck and in need of help — no matter the issue — they can always start by talking with their College House dean or housing adviser (HA), who can direct them to the right place or individual.

Learn more


If you’re concerned about your student or someone else, you can make a report through our referral form. The DipCares program allows anyone who is concerned about a student — including F&M employees, family members, roommates, and more — to make reports. Once a report is received, DipCares will reach out to the student and offer support as deemed appropriate. 

NOTE: If you are worried about the immediate safety of a student/self, please call 911 or F&M’s Department of Public Safety at 717-358-3939.

Make a report

Additional Helpful Contacts

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Is Your Student a First-Year?

A student’s first year at college will include many successes, as well as some new challenges. Learn more about what to expect and how to get help if you’re concerned about your student or someone else.

Learn more »